Privacy Policy

This Privacy Policy contains general information about the processing of your personal data by VV DIGITAL 2018 DOO Skopje, based at Street. “Franjo Kluz” number 4, floor 8, app. 88-1 Skopje – Aerodrom, a controller, in case you register on the Platform “Oraclead” as a natural person – Supplier of Services.

Collection of personal data

In order to register your profile on the “Oraclead” Platform, it is required that you provide the following personal data:

  • name and surname,
  • e-mail address,
  • occupation,
  • country of residence,
  • region of residence.

You can also provide the following data, which is not obligatory:

  • telephone number,
  • company name.

Also, for the needs of the “Oraclead” Platform, you may be asked to submit additional documents after your registration on the “Oraclead” Platform. It is your decision whether you submit the additional documents.

If the documents that you additionally submit to us contain personal data that is not listed above, it is necessary that you simultaneously submit a signed statement by which you agree that we process your personal data contained in those documents.

If you refuse to submit the documents we deem necessary, we have the right to suspend or delete your account, in accordance with the General Terms of the “Oraclead” Platform.

Objectives of processing

We process your personal data only for the purpose of achieving the goals for which the “Oraclead” Platform was created.


If you choose to subscribe in our newsletter, the email address you submit will be forwarded to our Mail Provider which manages our e-mail marketing services.  Mail Provider is a third-party data processor (see «Our third-party data processors» below). Your e-mail address will remain in their database for as long as you continue to use our e-mail marketing services or until you explicitly request to be removed from the mailing list. You can do so, using the delete link contained in all the email newsletters we send you. As long as your e-mail address remains in the Mail Provider database, you will receive periodic e-mail newsletters from us.

Users of personal data

The activities of personal data processing related to the services offered by the Platform “Oraclead” are performed by our employees who undertake technical and organizational measures for protection of personal data in order to prevent unauthorized access and their abuse.

In order to achieve the goal of your registration on our Platform, we will share some or all of your personal data with third parties. These third parties include:

  1. The Trip Provider you booked.

Depending on the type of the Trip Reservation and the Trip Provider, the details we will share can include your email, name, last name, your address and payment details, the names of the people accompanying you, if any, and any other information or preferences you gave when you made your Trip Reservation, as well as a copy of your reservation which shall serve as a proof of reservation.

In certain cases, we may also provide some additional information about you to the Trip Provider, such as information whether you have already booked with them in the past, the number of completed bookings you’ve made with our platform, a confirmation if some misconduct has been reported about you and similar.

Unless payment is made during the booking process, via tour Platform, and assuming you have provided us with those details we will give your credit card details to the booked Trip Provider for further handling.

2. Third party service providers: We use service providers from outside of the Oraclead.com to support us in providing our services. These include market research and payment.

All service providers are required to continue to adequately safeguard your personal data.

  1. Competent authorities: We disclose personal data to law enforcement to the extent that it is required by law or is strictly necessary for the prevention, detection or prosecution of criminal acts and fraud, or if we are otherwise legally obliged to do so. We may need to further disclose personal data to competent authorities to protect and defend our rights or properties, or the rights and properties of our business partners.
  2. Business partners: We work with many business partners around the world. These business partners distribute or advertise the Oraclead.com services, including the services and products of our Trip Providers.

Time period of storage of personal data

We process your personal data for the realization of your interests arising from the registration of the Platform “Oraclead” as long as you have a profile on the Platform.

Rights of the Suppliers of Services

Regarding the processing of your personal data, your rights arising from the Law on Personal Data Protection (“Official Gazette of the Republic of North Macedonia” No. 42 of 16.02.2020) are the following:

  • right to be informed about the processing of personal data;
  • right to access;
  • the right to crectification and erasure;
  • the right to restrict the processing of personal data;
  • right to object;
  • the right to submit a request to the Agency for Personal Data Protection, in accordance with Article 97 of the Law on Personal Data Protection, if you believe that we have violated your rights established by the said law.

If you need additional information regarding the processing of your personal data and you want to review the same, you can contact our Personal Data Protection officer          Vasilika Bogoevski                                                               at the following e-mail:        hello@oraclead.com                                                                .


By using the „Oraclead“ Platform, you agree to the terms of this Privacy Policy.

If certain changes are to be made to the Privacy Policy, they will be applicable from the day of their publication on our website.



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